Operator Doctor Betül Cengiz provides health, accommodation, transfer and translation services to a wide range of international patients and their international patients and their companions.

Our International Patient Relations Department receives the appropriate treatment for each individual and organizes hotel services, transportation and translation services.

Some special services provided by the International Patient Relations Department:

• Second opinion reviews of medical reports
• Preparation of the treatment plan
• Appointment organization for examinations and surgeries
• Transfer organization between airport, hotel and hospital
• Booking hotel accommodation
• Foreign language support (All languages )
• Translation of medical reports into English
• Preparation of invitations for visa support
• Support of foreign patient representative during treatment and post-treatment follow-ups in Turkey.
  
  

PATIENT RIGHTS

The basis of patients' rights is put forward in the Treaty of Lisbon. The Treaty, valid in all EU countries, is mainly related to a physician-patient relationship. We have to implement this Treaty and some fundamental rights as defined in the Treaty are as follows:

To get qualified professional treatment, without discrimination against gender, religious faith, nationality, ethnicity and country of origin or race.

To get suitable and considerate treatment, which provides for your dignity and privacy along whole medical treatment process.

Right to halt or refuse treatment and withdraw consent

To be informed about your condition, the treatment suggested to you, the risks and side effects involved in it, and possible alternative treatments

Your consent - after having wide the explanation and reading provided to you - is a precondition for getting any medical treatment.

To get information from your medical record, invoices, and so on

To know that hospital employees are committed to maintain the confidentiality of your medical information.

To right to have guests and companion and to welcome visitors during visitation hours as determined rules.

Under circumstances and conditions You don't have enough conscious,To appoint a representative who is certified to concede in your name to receiving medical treatment,

To want the hospital's full cooperation should you require to be transferred to another medical institution.

Update Date : 15.12.2022